The player had had €50 in his account but the minimum withdrawal set aby the casino had been €100. After the player’s communication with the casino and our intervention, the casino had reassessed the situation and the player had been able jest to slots slots withdraw his winnings. However, he had only been able to withdraw a part of his total winnings due owo the casino’s maximum withdrawal zakres for no-deposit bonuses. Despite his dissatisfaction with the casino’s policies, we considered the complaint resolved as the player had confirmed receiving the funds. The player from Canada had lodged a complaint about not receiving her winnings of 28,000 from an internetowego casino.
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Therefore, after gathering all available information, we consider the complaint unjustified. The player from New Zealand had requested a withdrawal prior jest to submitting this complaint. We advised the player jest to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. Despite multiple attempts owo contact the player for further information, no response państwa received.